CUSTOMER CARE

Here to assist your modern, modest wardrobe

Whether you need guidance on sizing, styling order status or even if you have any suggestions for us, our team is dedicated to providing uncompromising support.

We are here FOR you, and want to hear FROM you.

DIRECT LINE

Send a message

Our customer care team is here to assist with sizing, styling, and order inquiries. Reach out directly and receive a response within one business day.

COMMON QUESTIONS

Sizing & shipping

Find quick answers to our most frequently asked customer care questions, designed to make your shopping experience clear and effortless.

How do I choose my size?

Our pieces are one size, made to fit a range of sizes usually from UK 8-20. However, please always check the measurements of each garment listed under the description, as fit can vary.

We offer reliable UK shipping. Standard delivery takes three to seven business days depending on your region and custom clearance. We are exploring options to expand our shipping further, to international locations.

How do I process a return?

Do you offer custom tailoring?

Currently, all ZEYNA garments are sold ready-to-wear, meticulously structured to fit beautifully right out of the box without adjustments.

Do you offer worldwide shipping?

Returns are accepted within 14 days, as long as the tag has NOT been removed.

To process a return, email us at contact@zeinaofficial.shop.